In the event that you are not completely satisfied with your purchase, you may return the item(s) within 10 days of receipt for a refund. Pierced earrings, custom orders and made-to-order items are final sale and cannot be returned.
To arrange a return, please contact our Customer Care team at hello@musemond.com
We do not offer exchanges at this time. If you need to exchange for another size, please place a new order and return your original order for a refund.
Once we receive your return, we will refund the purchase amount minus shipping fee to the original method of payment. Please allow up to 5 days for your return to be processed. You will be notified with an email when the refund is processed. We’re unable to refund original shipping fees or any duties/taxes incurred, even if the order is returned back to us.
